It seems that I've produced shockingly little content on the topic of case study, but every word and/or pixel is profound. This is my guarantee to you.
When I joined the American Physical Society, User Experience and Content Strategy were unknown. Here's how I built a capable web team and increased maturity while overcoming decades of inertia.
I led the effort to build component-based design system that could help maintain brand integrity, prevent design drift, and help small teams reduce duplication of efforts across a network of 10+ sites.